1463 Reviews Found
Confirmed Service Customer
When I arrived to the dealership for my oil change appointment my poc let me know that this would be my last “free” service so I said okay and left my vehicle there to get maintained. Turns out she calls me when the vehicle is already done being serviced to tell me that I actually used my last “free” service the previous time I came. It would have been nice to know before my vehicle got serviced so I could have made the choice if I wanted to get it services there or not. Not cool
Alyssa C.
LAVEEN
Business Response
Hello, thank you for taking the time to speak to me today. I am sorry for the misunderstanding and have spoken to my service advisor to be sure this will not happen again in the future. As I mentioned we did set up a free oil change and tire rotation for your next visit. If you do need anything else please reach out to me John
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Confirmed Service Customer
Cody Mills tried to make me pay for my truck's problem even after I told him I paid for a warranty. He said it was not covered, but I called the dealer where I bought the truck and said they should have been able to pull the information they needed. I paid $90,000 for this truck, which is very unprofessional the way I was treated I will never bring my truck back to this dealer.
Concrete L.
BUCKEYE
Business Response
Hello, Thank you for taking the time to speak to me today about the situation with your truck. During our conversation I found that Cody did not have the information needed to make a claim with your warranty company that you had to contact your selling dealer to get the needed information and a claim was made with them before any repair was performed. Thanks again for talking to me and we hope to see you in the future, John
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Confirmed Sales Customer
We had good customer service every time we come purchase a vehicle
Michael D.
AVONDALE
Business Response
Hi, we are very happy we could provide you with a positive experience!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again!
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Business Response
Hi there, thank you; we appreciate your feedback!
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Confirmed Service Customer
The service, the communication, and the staff were all awesome.
Amber R.
GLENDALE
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review.
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Confirmed Sales Customer
Mariana was Awesome throughout the entire process Thank you Mariana your the Best!!!
Arnold M.
PHOENIX
Business Response
Hi, thank you so much for your high rating!
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Confirmed Service Customer
The experience is about my service agent. Dominic is always great, he really takes care of his customers.
Sandra C.
GLENDALE
Business Response
Hi, thank you so much for the positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Thank you for choosing Gateway Chevrolet, INC. as your first choice for all your automotive needs! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit.Have a great day!
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Business Response
Hi, thank you for the high star rating!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Sales Customer
Donald Cummings, Robert Revere, and Mr. Fuller were great! It was an easy process to choose my car, get the paperwork done, and I'm a relaxed no pressure environment. I'll be a return customer
Christopher S.
GLENDALE
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
I was treated when I arrived. They took my keys and an hour later came back with my steps installed. Awesome experience
Michael B.
CAVE CREEK
Business Response
Wow, we're glad you had such a wonderful experience with us!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
The service was excellent from beginning to end!
Jody B.
GOODYEAR
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! If you're ever in need of more help, please let us know!
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Business Response
Hi there! We're so happy we were able to help you out!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Sales Customer
Honored online pricing and not a lot of back and forth haggling over price.
Nicolas F.
SCOTTSDALE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Easy to get in and work performed was great. Cody is very knowledgeable about service needed
Darrell G.
TOLLESON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.!