1420 Reviews Found
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Confirmed Service Customer
Drove up was met with a smile asked if I had a appointment and what could they help me with.
Robert D.
GOODYEAR
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Confirmed Service Customer
Everyone at Gateway Chevrolet is and has always have been very helpful to me. When going in for a service they get it done quickly and correct. Would recommend them looking to purchase a new vehicle or get their car/truck serviced. GREAT JOB!!!
Brad C.
PHOENIX
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Confirmed Service Customer
I came to Gateway Chevrolet for my first oil change on my new vehicle. Vicki took good care of me. She said it would take over two hours and paid for a Lyft ride home and back when it was finished.
Renee P.
GOODYEAR
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Confirmed Sales Customer
Jesse and John were very helpful. They answered all of her questions and explained everything very well.
Nora R.
PHOENIX
Business Response
We appreciate your positive review about your recent experience with us!
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Confirmed Service Customer
When I arrived to the dealership for my oil change appointment my poc let me know that this would be my last “free” service so I said okay and left my vehicle there to get maintained. Turns out she calls me when the vehicle is already done being serviced to tell me that I actually used my last “free” service the previous time I came. It would have been nice to know before my vehicle got serviced so I could have made the choice if I wanted to get it services there or not. Not cool
Alyssa C.
LAVEEN
Business Response
Hello, thank you for taking the time to speak to me today. I am sorry for the misunderstanding and have spoken to my service advisor to be sure this will not happen again in the future. As I mentioned we did set up a free oil change and tire rotation for your next visit. If you do need anything else please reach out to me John
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Confirmed Service Customer
At time of scheduling, I was quoted a price for oil and filter change for both engine and transmission. When arrived at the dealership, was told it was double what I had carefully asked about with scheduler. When service was completed for only engine oil and filter and DCT filter change, saw my Corvette had huge smudge marks where service guy leaned on the side. When opened door, scuff marks all over the seat, door, and running board. No effort to protect anything!
Jon A.
PAYSON
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Confirmed Service Customer
John was my advisor who kept me involved and updated. The chairs for waiting area are awesome and so roomy. The area was very clean as well as the ladies room. My car was totally cleaned up, impressed.
Veronica S.
LAVEEN
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Confirmed Service Customer
I enjoy to be consistent and stick to the same service advisor which I go to Dom. He is great and I enjoy how thorough he is with his service reports when it comes to the maintenance of my vehicle. Therefore I can check of how it all went and see what is needed for attention. I learn something new every time I go.
Krista B.
GOODYEAR