1406 Reviews Found
Confirmed Service Customer
Unfortunately, a few of the issues were not remedied on this visit. I was very happy with Vicki, my service representative. Vicki was good about listening to my schedule and communicating to me what was possible. But after leaving the dealership for a road trip a couple of the issues popped up again. The truck is still having a rough idle. There seems to be an engine knocking sound now. And the tire pressure monitoring system fault is back.
Matthew W.
CHICAGO
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Confirmed Sales Customer
Tony was very attentive and listened to my concerns
Jennifer S.
BUCKEYE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations!
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Confirmed Service Customer
Went in for an oil change the tech Daniel was very helpful and even found a nail I had in one of my tires which was low in air already.
Yolanda R.
AVONDALE
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Confirmed Service Customer
There are a few concern before i bring my car in for the diagnose, and my agent is zhachary. When I pick up my vehicle, he only resolve one issue and it leads to my inconvenience to bring my vehicle in and also require to pay the diagnose fee again to inspect for the battery health serviceability. And also to call and find my agent it took me the whole day just to speak to him, so many uncertainty about the car is not answers during the wait.
Meng B.
GOODYEAR
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Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi there, thank you so much for your positive comments about Gateway Chevrolet, INC.! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.
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Business Response
¡Gracias por los comentarios! ¡Que tengas un gran día!
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Confirmed Sales Customer
I will never buy anything on the 30 th of the month agin
Donald M.
BUCKEYE
Business Response
Donald Mc Kinney, thanks again for taking the time to leave us this information about your recent visit.
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Confirmed Service Customer
My vehicle was repaired and ready to be picked up in a reasonable time. Great work was performed on my vehicle. Keep up the wonderful job that you all do there, much appreciated!
Robert A.
AVONDALE
Business Response
Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!
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Confirmed Service Customer
Never have an issue , service is always great!
Elizabeth M.
TOLLESON
Business Response
Hi, we are so pleased you enjoyed your visit to Gateway Chevrolet, INC.! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Oil.change was quicker than mentioned but they forgot to wash my truck even after service guy said they were gonna wash it
Stephen D.
BUCKEYE
Business Response
Hi, we are so pleased you enjoyed your visit to Gateway Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!
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Confirmed Service Customer
My oil change was done on a timely manner. Thank you!
Carlos R.
GLENDALE
Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Zach in service was great and patient and also listened.
Marco K.
PHOENIX
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you!
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Confirmed Service Customer
It was ok the missed my gas tank cover and did not honor filling up my gas tank for making me go the prior week and sending me back home
Fabian P.
SURPRISE
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Confirmed Service Customer
Great experience. Communication from start to delivery of vehicle.
Chester D.
BUCKEYE
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Confirmed Service Customer
Gateway Chevrolet service department is the best!!! LIZ does an amazing job! 10/10 recommend!
Brittany G.
LAVEEN